Frequently Asked Questions (FAQ)
1. Are your monitors compatible with all laptops?
Yes, our monitors are compatible with most laptops that support USB-C or HDMI connections. Please check the product specs for compatibility details, or contact us with your laptop model for confirmation.
2. Do I need to install any software or drivers?
Most of our monitors are plug-and-play and do not require any drivers. For specific models, we provide easy-to-install drivers if needed — all available on our website or included with your purchase.
3. Can I use the monitor with a MacBook or Chromebook?
Absolutely! Our monitors work with both macOS and ChromeOS devices. Just ensure your laptop has the appropriate port (USB-C or HDMI).
4. Is the monitor portable and travel-friendly?
Yes! Our monitors are designed to be lightweight, compact, and easy to carry — ideal for remote work, business trips, or working from cafés.
5. What’s included in the box?
Each package typically includes the monitor, connection cables (USB-C and/or HDMI), a user manual, and a protective sleeve or stand (depending on model). Check the product page for full details.
6. Do your monitors support touch functionality?
Some of our models include touch screen support. Please refer to the product specifications to confirm if the monitor you’re interested in includes this feature.
7. What is your return or warranty policy?
We offer a [X]-day return policy and a [X]-year warranty on all monitors. If you’re not satisfied or experience an issue, our support team is ready to help.
8. How long does shipping take?
Shipping typically takes between 3–7 business days depending on your location. You’ll receive tracking info as soon as your order ships.
9. Can I connect the monitor to my phone or gaming console?
Yes, many of our models support connection to Android phones (via USB-C) and gaming consoles like the Nintendo Switch, PS5, and Xbox, as long as the device supports video output.
10. Who can I contact for support?
Our customer support team is available via email or live chat. Visit our Contact Us page for help with orders, technical support, or general inquiries.
